3PL Support Lead-DC2

Date: Sep 22, 2023

Location: Memphis, TN, US, 38141

Company: Carhartt Inc

Position Details

Location:  Memphis, TN

Reports to:  3PL Operations Manager

Department:  Distribution

Status:  Exempt

Remote Status:  On-Site


The primary function of this position is to support and guide the 3PL operation from start to finish. This position is responsible for learning, implementing, and training, auditing and reinforcing processes at the 3PL.  

We are All Leaders at Carhartt

In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way.  We Lead Self by being dependable, because hardworking people count on us to have their back every day. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.


  • Support the 3PL operation cross-functionally, providing direction/insight as needed.
  • Identify improvement opportunities and utilize internal processes to help guide change.
  • Collaborate with 3PL Partners and Carhartt personnel to ensure timely and accurate compliance with specific tasks. 
  • Monitor all service level agreements and accuracy standards - advise 3PL Support Manager of risks and potential or actual failures.
  • Collaborate with Logistics to create, maintain and communicate schedules.
  • Manage and monitor the status of loads and provide resolution in a timely manner.
  • Monitor/audit adherence to rules, regulations, and procedures. Provide support where necessary.
  • Provide daily, periodic, or any requested reporting as needed.
  • Assist in following and maintaining safety, housekeeping, and preventative guidelines.
  • Assume 3PL Support Manager’s responsibilities in their absence.


  • Associate's Degree Required
  • Equivalent work experience may be considered in lieu of degree

Required Skills and Experience

  • 5 years of distribution experience required.
  • 2 years of leadership experience required.
  • Preferred: WMS, TMS and SAP experience.
  • Ability to work independently and within a team environment working with minimal supervision
  • Strong interpersonal skills and communication skills to interact with all levels associates within the organization.
  • Strong understanding of Carhartt distribution center processes preferred.

Working Conditions

  • Distribution Environment
  • EEO
  • Moderate Lifting (30-40 lbs.)
  • On-Site location: Associate will work on-site for all work-related activities.
  • Tobacco Free
  • Travel (10%)
  • On Call Availability
  • Willing to work some weekends if necessary

Nearest Major Market: Memphis