IT Quality Assurance Specialist

Position Details

Position Location: Dearborn, MI

Department: Information Technology

Reports To: Sr. Manager, IT Delivery COE

FLSA Status: Exempt

Classification: Remote 

Job Band: Professional

Job Summary

The Quality Assurance Specialist will be part of the Delivery COE team, responsible for the test case development, test execution, analyze results, knowledge transfer for automated testing team, and test result reporting for each new feature assigned to them. The QA Specialist performs functional, system and integration, release, bug/fix and regression tests across browsers, devices, systems and environments related to Carhartt’s eComm and Retail applications. They will be integral to creating and maintaining a cohesive, collaborative, success-oriented culture in which we leverage technology industry best practices to meet the needs of our Carhartt associates.

We Are All Leaders at Carhartt
In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.

Representative Responsibilities      

• Create and execute test plans based on business requirements and technical specifications.
• Perform a range of testing methods such as functional, integration, regression, end-to-end, usability, and "smoke testing"
• Record and document results and compare to expected results.
• Identify, document, and track identified defects
• Document anomalies and issues.
• Support the research and verification of reported defects by our automated testing tool or those reported by staff
• Ensure compliance with general programming best practices, accepted web standards and those standards set forth by upstream sources.
• Ensure data integrity standards are met.
• Perform review, walkthroughs, or inspections. 
• Facilitate demos for automation testing script creation.
• Actively participate in scrums, grooming sessions and sprint retrospectives.

Required Education

• Bachelor's Degree in Computer Science, IT, Engineering, or related field, or equivalent work experience in lieu of degree.

Required Skills & Experience

• 3+ years of professional experience developing and executing system release and regression test plans, inclusive of the following:
  • 1-2 years of Quality Assurance Testing experience for websites or mobile applications
  • 1+ years of experience writing integration tests plans 
  • 1 year of experience automating test cases or directing automated testing teams, preferred
• Experience with testing for cross browser compatibility and layout issues.
• Experience in Test Planning, execution, tracking tool (e.g. Test Rail, ADO, etc)
• Experience with eComm, Retail and SAP applications, preferred
• Ability to create detailed test plans, test cases, test data, test scripts and test reports based on user stories
• Excellent attention to detail with a focus on user experience
• Strong analytical and problem-solving skills
• Strong written and verbal communication, in order to accurately identify and resolve defects/bugs that arise with end users
• Excellent organizational and interpersonal skills, including a strong commitment to follow-up, follow-through, and collaborate with cross-functional teams with a sense of urgency
• Understanding of Software Development Life Cycle (SDLC)
• Basic exposure to Agile and Scrum development processes, inclusive of projects within Agile environments
• Experience with Software Testing methodologies and processes
• Ability to meet timelines and, and when needed, work under deadlines while maintaining strong attention to detail and quality of your work
• Proficiency in Microsoft Word, Excel, PowerPoint 
• Ability to work in a team environment with coworkers and internal customers

  
Physical Requirements and Working Conditions

• Normal office environment. Extended periods of time sitting, standing, typing on a computer is required.
• This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.
• Carhartt is a tobacco free workplace.

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