Business Analyst - 1st Shift

Position Location: Hanson, KY
Department: Information Technology
Reports To: Sr. Manager, Solutions Delivery – Distribution and Corp Technology
FLSA Status: Exempt
Classification: Hybrid
Job Band: Professional

Job Summary
The primary responsibility of the Business Analyst is to work collaboratively with business partners, vendors, and other IT groups in the company’s efforts to successfully implement and support distribution/logistics business systems. The Business Analyst is responsible for capturing business requirements, assisting with developing business processes, and managing project QA through implementation.  The Business Analyst works cross functionally to drive overall business/IT alignment throughout the project.

We Are All Leaders at Carhartt
In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.

Representative Responsibilities

• Facilitate workshops, gather business requirements, map business processes, document customer journeys, and author business requirements  
• Design and implement new or enhanced operational processes to meet key business objectives   
• Support the business in the creation of Business requirements and functional specifications to support the corporate strategy and to continually improve the functionality, performance, and reliability of our systems.  Perform root cause analysis, make recommendations, and implement solutions 
• Create functional specifications and continually work collaboratively with stakeholders across the business and IT  
• Work with project management teams to create and manage project plans and to maintain schedule  
• Work with project stakeholders and project management teams to provide regular verbal and written project updates identifying risks, opportunities and time lines  
• Develop business process guides for end users  
• Define business test cases and manage the user acceptance testing process  
• Analyze problems and look for trends, always keeping management informed of problem areas 
• Provide training and support for the WMS Technicians 
• Follow all established project and support methodologies

Required Education 

• Bachelor’s degree in Business, Computer Science, or related field, or equivalent years of experience

Required Skills & Experience 

• Minimum of 3 years of system support of business applications 
• The ability to isolate and define problems, taking steps to resolve them before they become more critical.   
• Apparel, retail or consumer products manufacturing experience preferred  
• Demonstrated advanced proficiency in Project, Word, Visio, Excel, and PowerPoint  
• Strong oral and written communication, organization, time management and analytical/problem solving skills are required along with a high degree of flexibility and creativity  
• Proven track records of delivering projects on time and on budget  
• Proven experience in requirements gathering and stakeholder management  
• Strong interpersonal skills with persuasive and assertive approach to getting the job done  
• Experience writing business test cases and managing the user acceptance testing period

Physical Requirements and Working Conditions 

• Distribution environment; cubicle or control room setting.   
• Extended periods of time sitting, standing, typing on a computer. 
• Willing to work after business hours if necessary.
• Rotating on-call support after business hours.
• Non-Union position/Union Environment. 
• Up to 10% travel required.
• This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
• Carhartt is a tobacco free workplace.

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